Delivery Information

UK delivery

All UK orders are sent with UPS on a next working day delivery service. Orders placed before 1pm Monday to Friday are dispatched the same day. Orders placed after this time, or at weekends and bank holidays, are dispatched the next working day.

UK delivery is a flat rate of £15 per order.

International delivery

International orders are sent with UPS, DPD or DHL, with an estimated delivery time of 3 to 5 working days after dispatch. All items must clear customs in the destination country, which may add a few extra days. International delivery is a flat rate of £30 per order.

Large or heavy items

Some larger or heavier items, such as body panels, exhausts or wheels, cost more to ship than our flat rates. Where this applies, we will contact you with the additional delivery cost before your order is dispatched. You can then choose to pay the difference or cancel your order for a full refund.

Duties and taxes

Prices on our website do not include any import duties, taxes or customs clearance fees charged in the destination country. These are payable by you, usually to the courier before or on delivery.

Following Brexit, orders delivered to the EU are subject to import VAT and may attract customs charges. Orders to all other countries may also be subject to customs charges. These charges are out of our control and vary widely from order to order, so we’re unable to predict what yours will be. For an accurate estimate, we’d suggest contacting your local customs office.

If a parcel is refused or returned to us because charges were not paid, we will refund the price of the goods, less the original delivery charge and the cost of returning the parcel to us.

Tracking

Once your order has been dispatched, we’ll email you a tracking number so you can follow your parcel.

Signature on delivery

All orders require a signature on delivery. Please make sure someone is available to receive your order, or arrange an alternative delivery date or collection point with the courier.

Damaged, delayed or missing parcels

Please check your parcel on arrival. If it is damaged, or if an item is missing or incorrect, let us know as soon as possible, ideally within 48 hours, with photos of the packaging and item. If your parcel hasn’t arrived within the expected timeframe, contact us and we’ll investigate with the courier. If it has been lost, we’ll send a replacement or give you a full refund.

Items are our responsibility until they are delivered to you, or to someone you have nominated to receive them.

Address details

Please check your delivery address carefully at checkout. If a parcel is returned to us because of an incorrect or incomplete address, we may need to charge for re-delivery.